Privacy Policy
This policy explains what information Rivero Wash Studio collects when you use our website and services, and how we use it.
Information we collect
We collect personal details like your name, email address, and phone number etc. By sharing your information, you authorize Rivero Wash Studio to contact you via SMS, RCS, WhatsApp, Email, and other communication channels. This consent overrides any NDNC/DND registration as per TRAI regulations.
We collect only what we need to serve you: your name, phone number, email address, pickup and delivery address, and the details of your orders and subscriptions.
If you sign in, we store your account email and the orders linked to it.
How we use your information
To schedule pickups and deliveries, process and track orders, send order and renewal updates over WhatsApp, SMS, email or phone, and to provide customer support.
We do not sell your personal information.
Sharing
Information is shared only with our own staff and delivery team, and with service providers that host our website and database, strictly for operating the service.
Data retention & security
Order records are retained for as long as needed to run the business and meet legal obligations. Access to customer data is restricted to authorised staff accounts.
Your choices
You may request a copy of your data, ask for corrections, or ask us to delete your account and order history by contacting us. You can opt out of promotional messages at any time.
Contact
Rivero Wash Studio, Shop No. 119, 1st Floor, Swati Chrysantha, Shela, Ahmedabad. Email riverowashstudio@gmail.com or call +91 90810 65999.